Remote Tax Pro & TurboTax Support Expert

Intuit, Inc.; Stamford (CT); Remote; USD 42,000 - 56,000; Part time

Job summary

Intuit, Inc. is seeking a motivated tax professional to guide customers through tax returns using TurboTax. This virtual, customer-facing role emphasizes accurate preparation, clear explanations of tax terms, and friendly service via video and audio tools.

You will work with federal and state returns, leverage government sources, and document interactions while meeting KPI targets. Strong communication, problem solving, and the ability to work with limited supervision are essential; a PTIN and

Qualifications

• 2+ years of experience preparing federal and state 1040 returns for many clients.
• Must have or be able to obtain PTIN and any required state licenses.
• Strong written and verbal communication skills.

Responsibilities

• Interact with customers in a virtual setting using video/audio tools.
• Provide tax advice and full service return preparation with signature.
• Document interactions and follow company policies to resolve inquiries.
• Meet KPI targets and participate in training and pilots as needed.

Skills

Tax preparation

Customer service

Video communication

Bilingual

Job description

Intuit, Inc. is seeking a motivated tax professional to guide customers through tax returns using TurboTax. This virtual, customer-facing role emphasizes accurate preparation, clear explanations of tax terms, and friendly service via video and audio tools.

You will work with federal and state returns, leverage government sources, and document interactions while meeting KPI targets. Strong communication, problem solving, and the ability to work with limited supervision are essential; a PTIN and