Remote Tax Pro: TurboTax Expert & Virtual Advisor

Intuit, Inc.; Detroit (MI); A distancia; USD 26.000 - 39.000; Jornada completa

Descripción de la vacante

Intuit, Inc. is seeking a motivated tax-preparation specialist for a remote, customer-facing role. You will assist TurboTax users with tax advice, full-service return preparation, and product inquiries via video interactions, delivering clear explanations and confident guidance.

The role requires 2+ years of federal/state 1040 prep, active PTIN, and the ability to work at least 20 hours weekly from the United States. Prior TurboTax experience is a plus and bilingual skills are valued.

Formación

• 2+ years of recent experience preparing federal and state 1040 tax returns for at least 30 clients per season.
• Active PTIN and state licenses or ability to obtain.
• Must reside in the United States and be able to work a minimum of 20 hours per week.
• Experience with TurboTax or similar tax software.
• Bilingual (English/Spanish) a plus.

Responsabilidades

• This is a virtual, customer-facing role; you will be using Smartlook to interact with customers.
• Assist customers via video to provide tax advice and explain tax terms.
• Prepare federal and state tax returns and obtain signature.
• Document customer interactions and maintain accurate records.
• Resolve inquiries using government sites and professional resources.
• Work toward meeting KPI metrics and participate in training as required.

Conocimientos

Tax preparation

Customer service

1040 returns

Video support tools

Herramientas

Smartlook

Descripción del empleo

Intuit, Inc. is seeking a motivated tax-preparation specialist for a remote, customer-facing role. You will assist TurboTax users with tax advice, full-service return preparation, and product inquiries via video interactions, delivering clear explanations and confident guidance.

The role requires 2+ years of federal/state 1040 prep, active PTIN, and the ability to work at least 20 hours weekly from the United States. Prior TurboTax experience is a plus and bilingual skills are valued.