Remote Tax Prep Specialist - Expert Guidance & Support

Intuit, Inc.; Arlington (VA); Remote; USD 29,000 - 37,000; Part time

Benefits offered by this job

Bonus eligibility

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a motivated tax professional for a virtual, customer-facing role helping TurboTax customers complete their returns. You will provide expert tax guidance, perform full-service return preparation and explain tax terms in plain language, using video chat tools.

Candidates should have 2+ years of federal/state return experience, an active PTIN, be US-based, and willing to work at least 20 hours per week; bilingual English/Spanish is a plus.

Qualifications

• 2+ years of federal/state 1040 tax return experience for at least 30 clients per season.
• Active PTIN and state licenses (or ability to obtain).
• Willing and able to work a minimum of 20 hours per week.
• Proficient with technology; solid computer skills.
• Strong verbal and written communication skills.
• Bilingual English/Spanish a plus.
• Must reside in the United States.

Responsibilities

• Interact with customers via video to provide tax guidance.
• Assist with tax return preparation and signature (full service).
• Answer product and software inquiries and tax calculations.
• Document customer interactions and aim for KPI targets.
• Participate in training and compliance programs as required.
• Use government sites and resources to find accurate answers.

Skills

Tax preparation

Customer service

Communication

Problem solving

Tech savvy

Tools

Smartlook

Job description

Intuit, Inc. is seeking a motivated tax professional for a virtual, customer-facing role helping TurboTax customers complete their returns. You will provide expert tax guidance, perform full-service return preparation and explain tax terms in plain language, using video chat tools.

Candidates should have 2+ years of federal/state return experience, an active PTIN, be US-based, and willing to work at least 20 hours per week; bilingual English/Spanish is a plus.