Remote Tax Pro for 1040 Returns & Customer Support

Intuit, Inc.; Huntsville (AL); Remote; USD 26,000 - 39,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. seeks a remote tax professional with experience in federal and state individual 1040 returns to assist customers using TurboTax. You will provide tax guidance, perform full service returns, and answer software questions in a customer-friendly manner.

The role emphasizes high-quality customer interactions, utilization of government resources, and adherence to compliance and training requirements. Must reside in the United States and be ready for ongoing development.

Qualifications

• 2+ years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients per season.
• Active PTIN or ability to obtain one.
• Working knowledge of tax regulations and Circular 230.
• Willingness to work a minimum of 20 hours per week.
• Proficient with technology and computer software.

Responsibilities

• Assist TurboTax customers remotely via video and audio tools.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Document customer interactions and contribute to KPI metrics.
• Complete required training and development programs.

Skills

Customer service

Verbal communication

Written communication

Bilingual (English/Spanish)

Critical thinking

Problem solving

Tools

Tax software

Job description

Intuit, Inc. seeks a remote tax professional with experience in federal and state individual 1040 returns to assist customers using TurboTax. You will provide tax guidance, perform full service returns, and answer software questions in a customer-friendly manner.

The role emphasizes high-quality customer interactions, utilization of government resources, and adherence to compliance and training requirements. Must reside in the United States and be ready for ongoing development.