Remote Tax Pro: Expert Returns & Guidance

Intuit, Inc.; College Park (MD); Remote; USD 29,000 - 37,000; Full time

Job summary

Intuit, Inc. is seeking a motivated tax professional to assist TurboTax customers remotely with tax preparation, guidance, and explanations of tax terms.

This virtual, customer-facing role emphasizes clear communication, empathy, and accuracy while helping clients complete their returns using TurboTax products. You will work 20+ hours per week, maintain compliance, and utilize government sites and resources to deliver correct answers.

Qualifications

• 2+ years of federal and state individual 1040 tax return preparation for at least 30 clients per season using commercial tax prep software.
• Active PTIN required or ability to obtain one.
• Willing to work a minimum of 20 hours per week.
• Proficient with technology; solid computer skills and software knowledge.
• Bilingual (English/Spanish) a plus.

Responsibilities

• This is a virtual, customer-facing role; you will use our video communications software to interact with customers.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Explain tax and technical terms in everyday language and document customer interactions.
• Meet KPIs and participate in trainings and validations as required.

Skills

Tax preparation

Customer service

Video support

PTIN holder

State tax rules

Job description

Intuit, Inc. is seeking a motivated tax professional to assist TurboTax customers remotely with tax preparation, guidance, and explanations of tax terms.

This virtual, customer-facing role emphasizes clear communication, empathy, and accuracy while helping clients complete their returns using TurboTax products. You will work 20+ hours per week, maintain compliance, and utilize government sites and resources to deliver correct answers.