Remote Tax Pro: Expert Returns & Guidance

Intuit, Inc.; Chapel Hill (NC); Remote; USD 30,000 - 39,000; Part time

Job summary

Intuit, Inc. is hiring a remote tax professional to guide TurboTax customers through tax preparation and explanations of terms. You will deliver expert advice, assist with full-service returns, and communicate clearly using everyday language.

The role requires strong communication, 20+ hours weekly, and appropriate licenses. Training and compliance come with the job to support customer success.

Qualifications

• 2+ years of federal/state tax return prep experience for many clients per season.
• Active PTIN or ability to obtain; state licenses as required.
• Proficient with tax software and online resources; strong written/verbal skills.
• Willing to work at least 20 hours per week in a remote setting.

Responsibilities

• Virtual, customer-facing role using video tools to assist TurboTax users.
• Provide tax advice, full service return prep and explanations in plain language.
• Document interactions and resolve inquiries per policy; meet KPI targets.
• Participate in training and pilot projects as needed.

Skills

Tax preparation experience

Customer service

Bilingual English/Spanish

PTIN and licenses

Job description

Intuit, Inc. is hiring a remote tax professional to guide TurboTax customers through tax preparation and explanations of terms. You will deliver expert advice, assist with full-service returns, and communicate clearly using everyday language.

The role requires strong communication, 20+ hours weekly, and appropriate licenses. Training and compliance come with the job to support customer success.