Remote Tax Pro - Expert Returns & Customer Guidance

Intuit, Inc.; San Marcos (CA); Remote; USD 30,000 - 39,000; Part time

Job summary

Intuit, Inc. is hiring a virtual tax professional to assist TurboTax customers with federal and state tax returns, offering expert guidance and explanations of tax terms. You will help with tax preparation and product inquiries while delivering clear, friendly service.

The role is remote across the United States, requires at least 2 years of recent tax preparation experience and a minimum of 20 hours per week. Training and performance-based incentives are included.

Qualifications

• 2+ years of federal and state tax return preparation experience for at least 30 clients per season using commercial software.
• Active PTIN
• Must reside in the United States.
• Willingness to work a minimum of 20 hours per week.

Responsibilities

• This is a virtual, customer-facing role; interact with customers via video communications software to provide guidance.
• Assist with tax advice and full service return preparation and signature; answer product and software inquiries; perform tax calculations.
• Document customer interactions and adhere to company policies; contribute to KPI metrics and participate in training and pilots.

Skills

Customer service

Video/phone communication

Bilingual English/Spanish

Job description

Intuit, Inc. is hiring a virtual tax professional to assist TurboTax customers with federal and state tax returns, offering expert guidance and explanations of tax terms. You will help with tax preparation and product inquiries while delivering clear, friendly service.

The role is remote across the United States, requires at least 2 years of recent tax preparation experience and a minimum of 20 hours per week. Training and performance-based incentives are included.