Remote Tax Pro: Expert Returns & Customer Guidance

Intuit, Inc.; Monroe (LA); Remote; USD 26,000 - 39,000; Full time

Job summary

Intuit, Inc. is hiring for a virtual tax professional to assist customers with federal and state 1040 returns. You will provide tax advice, perform full service return prep, and address software inquiries using our TurboTax platforms.

The role emphasizes clear communication, empathy, and adherence to policy. A minimum of 2 years of recent tax prep experience is required, with full-time hours and training provided. Must reside in the United States.

Qualifications

• 2+ years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients per season using commercial tax software.

Responsibilities

• This is a virtual, customer-facing role; you will use video communications software to interact with customers.
• Help TurboTax customers with tax advice, full service return preparation and signature, product inquiries, and tax calculations.
• Create high quality customer interactions with empathy and deep tax knowledge.
• Document customer interactions and work toward meeting KPI metrics and business goals.
• Complete required training and development as determined by the business.

Skills

Tax preparation

Customer service

Bilingual (English/Spanish)

Tax software

Video/phone support

Tools

Commercial tax software

Job description

Intuit, Inc. is hiring for a virtual tax professional to assist customers with federal and state 1040 returns. You will provide tax advice, perform full service return prep, and address software inquiries using our TurboTax platforms.

The role emphasizes clear communication, empathy, and adherence to policy. A minimum of 2 years of recent tax prep experience is required, with full-time hours and training provided. Must reside in the United States.