Remote Tax Pro (CPA/EA) — Expert Returns & Support

Intuit, Inc.; Fall River (MA); Remote; USD 40,000 - 51,000; Part time

Job summary

Intuit, Inc. is seeking a tax professional to assist customers remotely in completing their tax returns using TurboTax products.

The role emphasizes expert tax guidance, clear explanations of tax terms, and delivering strong customer experiences while keeping company KPIs in mind. The candidate will use video tools for client interactions, support both tax advice and full-service return preparation, and participate in ongoing training and certification updates.

Qualifications

• Active unrestricted credential (CPA/EA/Attny) with tax prep experience.
• 2+ years preparing federal/state 1040 returns for at least 30 clients per season.
• PTIN and state licenses/certificates as needed.
• Willing to work a minimum of 20 hours per week.
• Strong knowledge of Circular 230 and tax laws.

Responsibilities

• Interact with customers via video using TurboTax tools or similar software.
• Provide tax advice and full-service return preparation.
• Answer product/software inquiries and explain tax topics in lay terms.
• Document customer interactions and meet KPI metrics.
• Participate in training, compliance, and up-skilling programs.

Skills

Active credential

Tax preparation experience

PTIN holder

Bilingual EN/ES

Video support

Education

CPA/EA/Practicing Attorney credential

Job description

Intuit, Inc. is seeking a tax professional to assist customers remotely in completing their tax returns using TurboTax products.

The role emphasizes expert tax guidance, clear explanations of tax terms, and delivering strong customer experiences while keeping company KPIs in mind. The candidate will use video tools for client interactions, support both tax advice and full-service return preparation, and participate in ongoing training and certification updates.