Remote Tax Pro (CPA/EA) — Expert Returns

Intuit, Inc.; Eugene (OR); Remote; USD 60,000 - 75,000; Full time

Job summary

Intuit, Inc. seeks a qualified tax professional to assist TurboTax customers in completing their returns. This remote role requires an active credential (CPA/EA/Practicing Attorney) and excellent communication skills to explain complex tax concepts clearly.

You will provide expert guidance, perform full service return preparation, and respond to product questions, while documenting interactions and meeting performance KPIs in a fast-paced environment.

Qualifications

• Active unrestricted credential: CPA, EA or practicing attorney with tax prep experience.
• 2+ years preparing federal and state 1040 returns for multiple clients per season.
• Ability to obtain state licenses or permits and PTIN.
• Willing to work minimum 20 hours per week and reside in the United States.
• Strong customer service, verbal and written communication skills.

Responsibilities

• Virtual, customer-facing role using video software to assist customers.
• Provide tax advice, full service return preparation, and product inquiries.
• Explain tax terms in everyday language and document interactions.
• Meet KPIs and participate in training and pilots as needed.

Skills

Customer service

Verbal and written communication

Critical thinking

Education

CPA/EA/Practicing Attorney credential

Tools

Tax software

Job description

Intuit, Inc. seeks a qualified tax professional to assist TurboTax customers in completing their returns. This remote role requires an active credential (CPA/EA/Practicing Attorney) and excellent communication skills to explain complex tax concepts clearly.

You will provide expert guidance, perform full service return preparation, and respond to product questions, while documenting interactions and meeting performance KPIs in a fast-paced environment.