Remote Tax Pro — CPA/EA Expert

Intuit, Inc.; Elyria (OH); Remote; USD 34,000 - 43,000; Full time

Job summary

Intuit, Inc. is seeking a qualified tax professional to assist TurboTax customers remotely with expert guidance, tax preparation, and explanations of tax terms.

The role emphasizes delivering confident, customer-centered service while aligning with our goal of powering prosperity. This virtual, customer-facing position uses state-of-the-art video software to help customers complete their returns, provide tax advice, and ensure accurate, compliant filings.

Qualifications

• Active unrestricted credential: CPA/EA/Practicing Attorney required.
• 2+ years of federal/state 1040 prep for at least 30 clients per season.
• Must reside in the United States and have an internet connection meeting security criteria.

Responsibilities

• Interact with customers via video and audio tools in a professional manner.
• Provide tax advice and full-service return preparation and signature.
• Document customer interactions and adhere to policies.
• Meet KPI metrics and participate in training and pilot projects.

Skills

Tax preparation

Customer service

Video calls

Bilingual EN/ES

Tools

TurboTax

Job description

Intuit, Inc. is seeking a qualified tax professional to assist TurboTax customers remotely with expert guidance, tax preparation, and explanations of tax terms.

The role emphasizes delivering confident, customer-centered service while aligning with our goal of powering prosperity. This virtual, customer-facing position uses state-of-the-art video software to help customers complete their returns, provide tax advice, and ensure accurate, compliant filings.