Remote Tax Pro: CPA/EA Expert Guidance

Intuit, Inc.; Fishers (IN); Remote; USD 40,000 - 51,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a qualified tax professional to assist customers with TurboTax. This virtual role centers on guiding clients through tax returns, offering expert advice and accurate calculations while maintaining high service standards.

The position requires an active credential (CPA/EA/Attorney), extensive tax knowledge, and ability to communicate complex terms clearly. You will work remotely, across the United States, and contribute to customer success and brand trust.

Qualifications

• 2+ years of recent experience preparing federal and state 1040 returns for at least 30 clients per season using commercial tax software.
• Active PTIN and ability to obtain related state licenses/certificates/permits/bonds.
• Willing to work minimum 20 hours per week.

Responsibilities

• This is a virtual, customer-facing role; you will use video tools to interact with customers.
• Provide tax advice, full service return preparation and signature, product/software inquiries, and tax calculations.
• Create high quality customer interactions using deep tax knowledge and empathy.
• Use government sites and resources to deliver accurate answers in everyday language.
• Document customer interactions and meet KPI metrics and big bet goals.
• Participate in pilot tests, projects and training as required.

Skills

Tax preparation experience

Active unrestricted credential

Customer service

Bilingual English/Spanish

Tools

TurboTax or equivalent tax software

Job description

Intuit, Inc. is seeking a qualified tax professional to assist customers with TurboTax. This virtual role centers on guiding clients through tax returns, offering expert advice and accurate calculations while maintaining high service standards.

The position requires an active credential (CPA/EA/Attorney), extensive tax knowledge, and ability to communicate complex terms clearly. You will work remotely, across the United States, and contribute to customer success and brand trust.