Remote Tax Pro: CPA/EA Expert Guidance

Intuit, Inc.; Henderson (NV); Remote; USD 39,000 - 51,000; Full time

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers remotely with tax guidance, preparation, and explanations of tax terms. You will use video interactions to deliver accurate, friendly support and ensure customer satisfaction.

The role emphasizes thorough knowledge of tax rules, strong communication skills, and the ability to work with standardized processes and training programs to meet performance metrics.

Qualifications

• Active unrestricted credential (CPA/EA/Practicing Attorney) with strong tax preparation experience.
• 2+ years of federal/state 1040 prep for 30+ clients per season using commercial tax software.
• Licenses/certificates/permits/bonds as required by state.
• PTIN active and available.
• Willing to work minimum 20 hours per week.
• Proficient with technology and web-based tools.

Responsibilities

• Interact with customers virtually using video communications software.
• Provide tax advice, full service return preparation and signatures.
• Explain tax concepts in plain language and guide customers through software.

Skills

Active credential (CPA/EA/Attorney)

Tax preparation

Customer service

Video/phone support

Bilingual English/Spanish

Tools

TurboTax software

Smartlook

Job description

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers remotely with tax guidance, preparation, and explanations of tax terms. You will use video interactions to deliver accurate, friendly support and ensure customer satisfaction.

The role emphasizes thorough knowledge of tax rules, strong communication skills, and the ability to work with standardized processes and training programs to meet performance metrics.