Remote Tax Pro (CPA/EA/Attorney) for TurboTax Help

Intuit, Inc.; Frederick (MD); Remote; USD 38,000 - 48,000; Full time

Job summary

Intuit, Inc. is seeking a motivated tax professional with active credentials to assist TurboTax customers remotely and guide them through tax preparation. You will provide expert guidance, explain tax terms, and ensure customer confidence during video interactions.

You will also perform full service return preparation, document interactions, and work toward KPI targets while completing required training and compliance programs. This role supports customers nationwide from a home office.

Qualifications

• Active unrestricted credential (CPA/EA/Attorney) with strong tax prep experience.
• 2+ years of federal/state 1040 prep for 30+ clients per season with software.
• Able to obtain state licenses and PTIN.
• Willing to work at least 20 hours per week.

Responsibilities

• Interact with customers via video using TurboTax tools.
• Provide tax advice and full service return preparation.
• Document customer interactions and meet KPI goals.
• Complete required training and compliance programs.

Skills

Tax preparation

Customer service

Video support

Bilingual English/Spanish

Tools

TurboTax software

Video conferencing

Job description

Intuit, Inc. is seeking a motivated tax professional with active credentials to assist TurboTax customers remotely and guide them through tax preparation. You will provide expert guidance, explain tax terms, and ensure customer confidence during video interactions.

You will also perform full service return preparation, document interactions, and work toward KPI targets while completing required training and compliance programs. This role supports customers nationwide from a home office.