Remote Tax Pro — CPA/EA/Attny | Expert Guidance & Prep

Intuit, Inc.; Columbia Township (MO); À distance; USD 34 000 - 50 000; Temps partiel

Résumé du poste

Intuit, Inc. seeks a tax professional to assist TurboTax customers with expert guidance and tax preparation in a fully remote capacity. You will leverage your CPA/EA/Attorney credentials and strong communication to explain tax concepts and complete returns with accuracy.

Expect to train on policy, stay compliant, and deliver high-quality customer experiences. The role emphasizes using government resources, maintaining security standards, and achieving KPI targets in a fast-paced environment from

Qualifications

• Must hold an active unrestricted credential: CPA/EA or practicing attorney.
• At least 2+ years preparing federal and state 1040s for 30+ clients per season.
• Must have or obtain state licenses, permits, or bonds.
• Must have a PTIN.
• Willing to work minimum 20 hours per week.
• Knowledge of Circular 230.
• Proficient with technology and software.
• Strong customer service with video and audio tools.
• Excellent verbal and written communication.
• Critical thinking and problem solving.
• Fast-paced work with minimal supervision.
• Dedicated hardwired internet meeting Intuit criteria.
• Bilingual English/Spanish a plus.
• Must reside in the United States.

Responsabilités

• Operate in a virtual, customer-facing role via video communications.
• Provide tax advice, full service return preparation, and product inquiries.
• Build high quality customer interactions with deep tax knowledge.
• Utilize government resources and team expertise to answer questions.
• Apply procedures and policies to resolve tax-related inquiries.
• Document customer interactions.
• Support KPI metrics and Big Bet Goals.
• Participate in training, pilots, and validations.

Connaissances

Tax expertise

Excellent communication

Video customer support

Bilingual English/Spanish

Formation

Active unrestricted credential (CPA/EA/Practicing Attorney)

Outils

Commercial tax software

Description du poste

Intuit, Inc. seeks a tax professional to assist TurboTax customers with expert guidance and tax preparation in a fully remote capacity. You will leverage your CPA/EA/Attorney credentials and strong communication to explain tax concepts and complete returns with accuracy.

Expect to train on policy, stay compliant, and deliver high-quality customer experiences. The role emphasizes using government resources, maintaining security standards, and achieving KPI targets in a fast-paced environment from