Remote Tax Preparer - 1040 Specialist & Customer Support

Intuit, Inc.; Nederland (CO); Remote; USD 29,000 - 37,000; Full time

Benefits offered by this job

Bonus eligibility

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a virtual tax professional with TurboTax experience to assist customers with federal and state returns, explain tax terms, and guide them through preparation. You will use video tools to deliver high-quality service and document interactions.

Role requires 2+ years of prep experience, active PTIN, and strong communication skills. Remote US-based position with training and KPI-driven goals.

Qualifications

• 2+ years of federal/state 1040 tax return prep for 30+ clients/season.
• Active PTIN or ability to obtain; state licenses/certificates as needed.
• Knowledge of Circular 230.
• Willing to work a minimum of 20 hours per week.
• Proficient with technology and computer operations.
• Excellent verbal and written communication skills.
• Bilingual English/Spanish a plus.

Responsibilities

• This is a virtual, customer-facing role using video tools to interact with customers.
• Provide tax advice, full-service return prep and signature, and software product inquiries.
• Document customer interactions and work toward KPI targets and Big Bet goals.
• Participate in training, pilot tests, and cross-training as required.

Skills

Tax preparation

Customer service

Video communications

Bilingual English/Spanish

Education

PTIN

State licenses/certificates

Tools

TurboTax

Smartlook

Job description

Intuit, Inc. is seeking a virtual tax professional with TurboTax experience to assist customers with federal and state returns, explain tax terms, and guide them through preparation. You will use video tools to deliver high-quality service and document interactions.

Role requires 2+ years of prep experience, active PTIN, and strong communication skills. Remote US-based position with training and KPI-driven goals.