Remote Tax Preparer - Expert Tax Help & Virtual Support

Intuit, Inc.; Johnstown (Cambria County); Remote; USD 30,000 - 39,000; Full time

Job summary

Intuit, Inc. is seeking a virtual tax professional to assist customers with federal and state 1040 returns using TurboTax products. You will guide customers through tax preparation, provide explanations, and ensure accuracy using clear everyday language.

The role requires at least 2 years of recent tax prep experience, a valid PTIN, and the ability to work a minimum of 20 hours per week. Bilingual English/Spanish is a plus, and you will complete required training and security prerequisites.

Qualifications

• 2+ years of experience preparing federal and state 1040 returns for many clients per season.
• Active PTIN; state licenses/certificates as required.
• Knowledge of Circular 230 is preferred.
• Strong customer service via video/audio tools.

Responsibilities

• This is a virtual, customer-facing role using Smartlook to interact with customers.
• Provide tax advice, full-service return preparation and signatures.
• Answer product/software questions and perform tax calculations.
• Document customer interactions and meet KPI targets.
• Complete required training and compliance programs.

Skills

Tax return prep

State tax returns

PTIN holder

Circular 230 knowledge

Customer service

Video interactions

Smartlook

English/Spanish

Tools

Smartlook

Job description

Intuit, Inc. is seeking a virtual tax professional to assist customers with federal and state 1040 returns using TurboTax products. You will guide customers through tax preparation, provide explanations, and ensure accuracy using clear everyday language.

The role requires at least 2 years of recent tax prep experience, a valid PTIN, and the ability to work a minimum of 20 hours per week. Bilingual English/Spanish is a plus, and you will complete required training and security prerequisites.