Remote Tax Preparer - 1040 Return Expert (Virtual)

Intuit, Inc.; Athens (GA); Remote; USD 21,000 - 30,000; Part time

Job summary

Intuit, Inc. is seeking an experienced tax professional to join our virtual TurboTax support team. You will guide customers through federal and state returns, provide tax explanations, and ensure accurate digital documentation.

This role emphasizes customer empathy, clear communication, and adherence to policy while delivering high-quality interactions. Candidates should have 2+ years of recent tax preparation experience, an active PTIN, and the ability to work at least 20 hours per week in a

Qualifications

• 2+ years of recent experience preparing federal and state 1040 tax returns for at least 30 clients per season using commercial tax software.
• Active PTIN and ability to obtain any required State licenses.
• Willing to work a minimum of 20 hours per week.
• Proficient with technology and video communication tools.

Responsibilities

• This is a virtual, customer-facing role; you will interact with customers via video communications software (Smartlook).
• Provide tax advice, full service return preparation and signature, and respond to product/software inquiries.
• Document customer interactions and maintain accurate records.
• Meet KPI metrics and participate in pilots and training.

Job description

Intuit, Inc. is seeking an experienced tax professional to join our virtual TurboTax support team. You will guide customers through federal and state returns, provide tax explanations, and ensure accurate digital documentation.

This role emphasizes customer empathy, clear communication, and adherence to policy while delivering high-quality interactions. Candidates should have 2+ years of recent tax preparation experience, an active PTIN, and the ability to work at least 20 hours per week in a