Remote Tax Pro — Expert Tax Prep & Virtual Support

Intuit, Inc.; Moreno Valley (CA); Remote; USD 31,000 - 39,000; Full time

Job summary

Intuit, Inc. is seeking a motivated tax professional to assist customers with tax preparation using TurboTax products in a virtual setting. You will guide clients through federal and state returns, provide explanations, and ensure accurate, compliant filings.

The role requires 2+ years of 1040 experience, PTIN, state licenses, and a wired internet connection. You must reside in the United States and be able to work at least 20 hours weekly; bilingual English/Spanish is a plus.

Qualifications

• 2+ years of 1040 prep for 30+ clients per season.
• Must possess or obtain state tax licenses/permits.
• Active PTIN required.
• Knowledge of Circular 230.
• Available to work at least 20 hours/week.
• Proficient with computers and software.
• Strong video/audio customer service skills.
• Excellent verbal and written communication.
• Strong problem-solving and research skills.
• Ability to work in fast-paced, self-directed environment.
• Hardwired internet connection required.
• Bilingual English/Spanish a plus.
• Residence in the United States required.

Responsibilities

• Virtual, customer-facing role using video software to interact with customers.
• Provide tax advice and full-service return preparation and signature.
• Assist with product inquiries and tax calculations.
• Create high quality customer interactions with empathy and tax expertise.
• Document customer interactions and resolve inquiries per procedures.
• Meet KPI metrics and participate in pilots and trainings.
• Complete required training and development as determined by the company.

Skills

Customer service

Tax knowledge

Verbal & written communication

Bilingual English/Spanish

Problem solving

Education

PTIN

Tools

TurboTax

Video conferencing

Job description

Intuit, Inc. is seeking a motivated tax professional to assist customers with tax preparation using TurboTax products in a virtual setting. You will guide clients through federal and state returns, provide explanations, and ensure accurate, compliant filings.

The role requires 2+ years of 1040 experience, PTIN, state licenses, and a wired internet connection. You must reside in the United States and be able to work at least 20 hours weekly; bilingual English/Spanish is a plus.