Remote Tax Preparer: 1040 Expert for TurboTax

Intuit, Inc.; Fargo (ND); Remote; USD 19,000 - 28,000; Part time

Job summary

Intuit, Inc. is seeking a Virtual Tax Professional to assist customers with TurboTax tax returns, provide expert guidance, and explain tax terminology. The role emphasizes strong communication, empathy, and accurate calculations, delivering reliable support from a remote setting.

The ideal candidate has 2+ years of federal/state return experience, active PTIN, and the ability to work at least 20 hours weekly. A dedicated internet connection and bilingual skills are a plus.

Qualifications

• 2+ years of recent federal/state 1040 tax return prep experience.
• Active PTIN and ability to obtain state licenses.
• Willing to work at least 20 hours per week.
• Proficient with technology; strong computer skills.
• Excellent verbal and written communication skills.
• Critical thinking, problem solving, and research abilities.
• Fast-paced environment; self-motivated with minimal supervision.
• Dedicated hardwired internet connection meeting security criteria.
• Bilingual English/Spanish a plus; US residency required.

Responsibilities

• Assist TurboTax customers via video interactions to provide tax guidance.
• Support federal and state 1040 return preparation and signature.
• Answer product/software questions and perform tax calculations.
• Create high‑quality customer experiences with clear explanations.
• Document interactions and adhere to procedures and policies.
• Contribute to KPI metrics and participate in training and pilots.

Skills

Customer service

Communication

Tech literacy

Critical thinking

Problem solving

Stable internet

Bilingual

Tools

TurboTax

Video conferencing software

Job description

Intuit, Inc. is seeking a Virtual Tax Professional to assist customers with TurboTax tax returns, provide expert guidance, and explain tax terminology. The role emphasizes strong communication, empathy, and accurate calculations, delivering reliable support from a remote setting.

The ideal candidate has 2+ years of federal/state return experience, active PTIN, and the ability to work at least 20 hours weekly. A dedicated internet connection and bilingual skills are a plus.