Remote Tax Preparer - 1040 Returns & Client Guidance

Intuit, Inc.; Wichita (KS); Remote; USD 30,000 - 39,000; Full time

Job summary

Intuit, Inc. is seeking a tax professional to guide customers through tax preparation using TurboTax products in a virtual, customer-facing role. You will deliver expert tax guidance, explain tax terms, and help customers complete their tax returns with confidence.

The role emphasizes customer empathy, accurate documentation, and adherence to compliance and company procedures. A minimum of 2 years of federal/state 1040 preparation experience is required, with the ability to work at least 20

Qualifications

• 2+ years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients per season.
• Proficiency with commercial tax preparation software.
• Strong communication skills and ability to explain tax concepts clearly.

Responsibilities

• Assist TurboTax customers in real-time via video and audio tools.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Document customer interactions and resolve tax questions using government resources and approved procedures.
• Meet company KPIs and participate in trainings and pilot projects as required.

Skills

Tax preparation

Customer service

Bilingual English/Spanish

Job description

Intuit, Inc. is seeking a tax professional to guide customers through tax preparation using TurboTax products in a virtual, customer-facing role. You will deliver expert tax guidance, explain tax terms, and help customers complete their tax returns with confidence.

The role emphasizes customer empathy, accurate documentation, and adherence to compliance and company procedures. A minimum of 2 years of federal/state 1040 preparation experience is required, with the ability to work at least 20