Remote Tax Preparer & Advisor (1040)

Intuit, Inc.; Marietta (GA); Remote; USD 35,000 - 52,000; Full time

Job summary

Intuit, Inc. is seeking a motivated tax professional for a virtual, customer-facing role focused on TurboTax products. You will guide customers through tax preparation, explain tax terms, and provide expert assistance using state-of-the-art video tools.

A strong emphasis on customer empathy and clear communication is essential. The role requires experience preparing federal and state returns, PTIN, and willingness to train.

Qualifications

• 2+ years of tax preparation experience for federal and state returns.
• PTIN eligibility and state licenses/certificates as required.
• Willingness to work minimum 20 hours/week and complete training.
• Strong communication and customer service skills with video interactions.

Responsibilities

• Assist TurboTax customers virtually via video communications.
• Provide tax advice and full service return preparation and signature.
• Answer product and software inquiries and perform tax calculations.
• Document customer interactions and meet KPI metrics.

Skills

Tax preparation

Customer service

Bilingual English/Spanish

Video chat tools

Tax terminology

Tools

TurboTax

Job description

Intuit, Inc. is seeking a motivated tax professional for a virtual, customer-facing role focused on TurboTax products. You will guide customers through tax preparation, explain tax terms, and provide expert assistance using state-of-the-art video tools.

A strong emphasis on customer empathy and clear communication is essential. The role requires experience preparing federal and state returns, PTIN, and willingness to train.