Remote Tax Prep & Guidance Specialist

Intuit, Inc.; Houma (LA); A distancia; USD 26.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus potential

Equity rewards

Benefits

Descripción de la vacante

Intuit, Inc. is seeking a qualified Tax Specialist to assist TurboTax customers remotely, guiding them through federal and state returns with clear explanations and confident advice.

You will use our video tools to interact, deliver full service returns, and tackle product questions while upholding compliance and quality standards. Ideal candidates have 2+ years of tax preparation experience, PTIN, strong communication skills, and the ability to work at least 20 hours weekly.

Formación

• 2+ years of experience preparing federal and state tax returns for at least 30 clients per season.
• Active PTIN and ability to obtain state licenses where required.
• Willingness to work at least 20 hours per week.
• Must reside in the United States.

Responsabilidades

• This is a virtual, customer-facing role; you will interact with customers using video communications software.
• Provide tax advice, full service return preparation and signature, and answer product questions.
• Document customer interactions and work toward specified KPIs and goals.
• Participate in training, pilot tests, and continuous professional development.

Conocimientos

Customer service

Verbal communication

Written communication

Problem solving

Video/Audio tech

Bilingual (English/Spanish)

Herramientas

Tax software

Descripción del empleo

Intuit, Inc. is seeking a qualified Tax Specialist to assist TurboTax customers remotely, guiding them through federal and state returns with clear explanations and confident advice.

You will use our video tools to interact, deliver full service returns, and tackle product questions while upholding compliance and quality standards. Ideal candidates have 2+ years of tax preparation experience, PTIN, strong communication skills, and the ability to work at least 20 hours weekly.