Remote Tax Prep & Advisory Specialist

Intuit, Inc.; Goodyear (AZ); A distancia; USD 30.000 - 39.000; Jornada completa

Descripción de la vacante

Intuit, Inc. is seeking a motivated Tax Professional to assist TurboTax customers remotely with tax preparation and guidance. You will interact via video and audio tools, explain tax concepts, and perform full service returns when delegated.

The role requires at least 2 years of federal/state return experience, PTIN, and US residency, with a minimum of 20 hours per week. You'll use TurboTax software and official resources to provide accurate answers, document interactions, and meet performance

Formación

• 2+ years of recent federal and state 1040 tax return experience for at least 30 clients per season.

Responsabilidades

• Assist customers virtually using Smartlook for tax guidance and return preparation.
• Provide tax advice, perform full service returns and signatures.
• Explain tax terms in plain English and navigate government sites for information.
• Document customer interactions and meet KPI targets.
• Complete required training and development.

Conocimientos

Tax preparation

Customer service

Communication skills

Video support

Bilingual English/Spanish

Technical proficiency

Herramientas

TurboTax

Smartlook

Descripción del empleo

Intuit, Inc. is seeking a motivated Tax Professional to assist TurboTax customers remotely with tax preparation and guidance. You will interact via video and audio tools, explain tax concepts, and perform full service returns when delegated.

The role requires at least 2 years of federal/state return experience, PTIN, and US residency, with a minimum of 20 hours per week. You'll use TurboTax software and official resources to provide accurate answers, document interactions, and meet performance