Remote Tax Advisor & Prep Specialist

Intuit, Inc.; Cumming (GA); Remote; USD 25,000 - 36,000; Part time

Job summary

Intuit, Inc. is seeking a remote tax professional to help TurboTax customers with federal and state returns. The role emphasizes high-quality customer interactions, tax guidance, and accurate return preparation using Intuit’s suite of products.

You will need at least 2 years of prep experience, a valid PTIN, and the ability to work a minimum of 20 hours weekly from the United States. Strong communication skills, comfort with video tools, and the ability to explain complex tax terms in everyday

Qualifications

• 2+ years of experience preparing federal and state individual 1040 returns for at least 30 clients per season using commercial tax software.
• Active PTIN required.
• Must possess or obtain state licenses, certificates, permits, or bonds as applicable.
• Willingness to work a minimum of 20 hours per week.
• Proficient with technology; strong computer and software skills.
• Clear verbal and written communication in English; bilingual ability a plus.

Responsibilities

• This is a virtual, customer-facing role using video to interact with customers.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Explain tax terms in plain language and document customer interactions.
• Follow procedures to troubleshoot and resolve tax advice and preparation questions.
• Meet KPIs and participate in training and pilot projects as needed.

Skills

Tax preparation

Customer service

Verbal communication

Written communication

Bilingual English/Spanish

Tech-savvy

Tools

Smartlook

Job description

Intuit, Inc. is seeking a remote tax professional to help TurboTax customers with federal and state returns. The role emphasizes high-quality customer interactions, tax guidance, and accurate return preparation using Intuit’s suite of products.

You will need at least 2 years of prep experience, a valid PTIN, and the ability to work a minimum of 20 hours weekly from the United States. Strong communication skills, comfort with video tools, and the ability to explain complex tax terms in everyday