Remote Tax Expert (CPA/EA) for TurboTax

Intuit, Inc.; Shreveport (LA); Remote; USD 33,000 - 51,000; Full time

Job summary

Intuit, Inc. is seeking a tax professional to assist TurboTax customers remotely. You will guide customers through their returns, provide expert tax explanations, and perform full-service preparation with signatures when needed.

The role emphasizes strong communication, use of government resources, and adherence to company policies. Training, compliance, and ongoing development are included, with compensation reflecting regional pay scales.

Qualifications

• Active unrestricted credential (CPA/EA/Attending Attorney) with tax preparation experience.
• 2+ years of recent experience preparing federal and state 1040 returns for at least 30 clients per season using commercial tax software.
• Must possess or be able to obtain related State licenses, certificates, permits, or bonds; PTIN required.
• Willingness to work a minimum of 20 hours per week; Circular 230 knowledge.
• Proficient with technology and video/audio tools; strong communication skills.
• Bilingual English/Spanish a plus; must reside in the United States.

Responsibilities

• This is a virtual, customer-facing role using video communications to interact with customers.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Explain tax and technical terms in everyday language and document interactions.
• Meet KPI metrics and participate in training and development as required.

Skills

Active credential

Tax preparation experience

Strong communication

Education

State licenses eligibility

Tools

Commercial tax software

Job description

Intuit, Inc. is seeking a tax professional to assist TurboTax customers remotely. You will guide customers through their returns, provide expert tax explanations, and perform full-service preparation with signatures when needed.

The role emphasizes strong communication, use of government resources, and adherence to company policies. Training, compliance, and ongoing development are included, with compensation reflecting regional pay scales.