Remote Tax Expert (EA/CPA) for TurboTax Prep

Intuit, Inc.; Birmingham (AL); A distancia; USD 40.000 - 51.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Cash bonus

Equity rewards

Benefits

Descripción de la vacante

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers remotely in preparing federal and state returns. You will provide expert guidance, explain tax terms, and deliver high-quality customer experiences using video and chat tools.

You will work toward company goals, complete required training, and help customers navigate complex tax rules with confidence. The role emphasizes accuracy, compliance, and strong communication, with the option for bilingual support

Formación

• Active unrestricted credential: CPA/EA or Practicing Attorney with tax prep experience.
• 2+ years of federal and state 1040 return preparation for many clients.
• State licenses/permits/bonds as applicable.
• PTIN possession and willingness to obtain if needed.
• Willingness to work minimum 20 hours per week.
• Knowledge of Circular 230; strong computer skills.
• Excellent verbal and written communication; customer-focused.
• English; Spanish bilingual is a plus; reside in the United States.
• Able to work in a fast-paced environment with minimal supervision.

Responsabilidades

• Assist customers with tax returns via telecommunication tools.
• Provide tax advice, full service return preparation and e-signature.
• Address product and software questions and tax calculations.
• Document customer interactions and meet KPI targets.
• Participate in training, pilots, and continuous development.

Conocimientos

Active unrestricted credential (CPA/EA

Practicing Attorney

2+ years tax return prep experience

Strong communication skills

Customer service skills

Video/Audio tool proficiency

Problem solving

English/Spanish bilingual (a plus)

Proficient with technology

Independent work capability

Herramientas

Smartlook

Tax preparation software

Descripción del empleo

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers remotely in preparing federal and state returns. You will provide expert guidance, explain tax terms, and deliver high-quality customer experiences using video and chat tools.

You will work toward company goals, complete required training, and help customers navigate complex tax rules with confidence. The role emphasizes accuracy, compliance, and strong communication, with the option for bilingual support