Remote Tax Expert: CPA/EA/Attorney Guidance & Prep

Intuit, Inc.; Sarasota (FL); Remote; USD 33,000 - 44,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a remote tax professional to assist TurboTax customers with tax returns, guidance, and explanations of tax terms. The role emphasizes high-quality customer interactions, problem solving, and adherence to company policies.

You will use video tools to communicate, access government resources, and collaborate with teams to deliver accurate tax solutions. Requires active credential and 2+ years of preparation experience.

Qualifications

• Active unrestricted credential: CPA/EA or Practicing Attorney with tax prep experience.
• Minimum 2+ years preparing federal and state 1040 returns for customers.
• Willing to obtain any needed state licenses or PTIN.

Responsibilities

• Handle virtual, customer-facing interactions via video software.
• Provide tax advice and full-service return preparation.
• Explain tax and technical terms in everyday language.
• Resolve customer inquiries using government resources and team expertise.
• Document interactions and meet KPI metrics; participate in trainings.

Skills

Tax prep

Customer service

Communication

Bilingual EN/ES

Video support

Education

CPA/EA/Attorney credential

Tools

TurboTax software

Job description

Intuit, Inc. is seeking a remote tax professional to assist TurboTax customers with tax returns, guidance, and explanations of tax terms. The role emphasizes high-quality customer interactions, problem solving, and adherence to company policies.

You will use video tools to communicate, access government resources, and collaborate with teams to deliver accurate tax solutions. Requires active credential and 2+ years of preparation experience.