Remote Tax Expert — CPA/EA/Attorney

Intuit, Inc.; Minneapolis (MN); Remote; USD 34,000 - 43,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit is seeking a highly motivated tax professional to assist TurboTax customers remotely with federal and state return preparation. You will provide expert guidance, explain complex tax terms in everyday language, and ensure accurate, compliant filings while delivering excellent customer service.

The role emphasizes video interactions, adherence to compliance training, and strong troubleshooting skills to resolve inquiries efficiently.

Qualifications

• Active unrestricted credential required (CPA, EA, or Practicing Attorney).
• 2+ years of tax return preparation experience for federal/state 1040s.
• Proficiency with tax software and government resources.
• Strong communication and customer service skills.

Responsibilities

• Assist customers via video/audio to complete tax returns.
• Provide tax advice and explain tax terms in plain language.
• Prepare full service tax returns and obtain signatures when needed.
• Document customer interactions and maintain records.

Skills

Tax knowledge

Customer service

Verbal communication

Video/voice calls

Bilingual English/Spanish

Problem solving

Education

Active CPA/EA/Practicing Attorney credential

Tools

TurboTax software

Job description

Intuit is seeking a highly motivated tax professional to assist TurboTax customers remotely with federal and state return preparation. You will provide expert guidance, explain complex tax terms in everyday language, and ensure accurate, compliant filings while delivering excellent customer service.

The role emphasizes video interactions, adherence to compliance training, and strong troubleshooting skills to resolve inquiries efficiently.