Remote Tax Expert (CPA/EA/Attorney)

Intuit, Inc.; Williamsport (Lycoming County); Remote; USD 34,000 - 51,000; Part time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a qualified tax professional to assist TurboTax customers remotely. You will guide customers through tax preparation, provide expert tax explanations, and perform full service return preparation for select cases.

The role emphasizes strong customer empathy, adherence to policy, and ongoing training to support our mission of empowering customers to complete their taxes. The position requires an active credential (CPA/EA/Attorney), 2+ years of experience, and the ability to

Qualifications

• Active unrestricted credential: CPA, EA, or practicing attorney with tax prep experience.
• 2+ years of federal/state 1040 prep experience for at least 30 clients per season.
• Willing to work minimum 20 hours per week.
• PTIN active; State licenses/certificates as required.
• Proficient with computers and tax software.
• Strong verbal and written communication; ability to explain tax concepts clearly.

Responsibilities

• Interact with customers via video; provide tax guidance and prep help.
• Perform full-service tax return preparation and signature when applicable.
• Answer product and software questions; perform tax calculations.
• Document interactions and adhere to company policies and KPIs.
• Participate in training, pilot tests, and up-skilling as required.

Tools

TurboTax

Smartlook

Video calls

Customer service

Bilingual (English/Spanish)

Job description

Intuit, Inc. is seeking a qualified tax professional to assist TurboTax customers remotely. You will guide customers through tax preparation, provide expert tax explanations, and perform full service return preparation for select cases.

The role emphasizes strong customer empathy, adherence to policy, and ongoing training to support our mission of empowering customers to complete their taxes. The position requires an active credential (CPA/EA/Attorney), 2+ years of experience, and the ability to