Remote Tax Consultant — CPA/EA/Attorney

Intuit, Inc.; Augusta (GA); Remote; USD 33,000 - 44,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a qualified tax professional to assist TurboTax customers remotely in the United States. You will provide expert tax guidance, handle full-service returns, and respond to product inquiries using clear, everyday language.

This role emphasizes customer empathy, accuracy, and adherence to policy while meeting performance KPIs. The ideal candidate has an active credential (CPA/EA/Attorney), at least two years of federal/state return experience, a PTIN, and the ability to work

Qualifications

• Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience.
• 2+ years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients per season using commercial tax software.
• Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.
• Must possess an active PTIN.
• Must be willing and available to work a minimum of 20 hours per week.
• Working knowledge of Circular 230.
• Proficient with technology and software.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment with minimal supervision.
• Must reside in the United States.
• Bilingual (English/Spanish) communication skills is a plus

Responsibilities

• This is a virtual, customer-facing role; you will be using our video communications software to interact with customers.
• Help TurboTax customers with tax returns including tax advice, full service preparation and signature, product inquiries, and tax calculations.
• Create high quality customer interactions and experiences with deep customer empathy and tax knowledge.
• Utilize government websites and professional resources to deliver the right answer in everyday language.
• Apply defined practices and policies to troubleshoot and resolve inquiries.
• Document customer interactions.
• Meet KPIs and Big Bet Goals.
• Participate in pilot testing, projects, and experience validations.
• Complete required training and development as determined by the business.

Skills

Active unrestricted credential (CPA/EA

Tax return preparation experience

PTIN

Bilingual English/Spanish (plus)

Job description

Intuit, Inc. is seeking a qualified tax professional to assist TurboTax customers remotely in the United States. You will provide expert tax guidance, handle full-service returns, and respond to product inquiries using clear, everyday language.

This role emphasizes customer empathy, accuracy, and adherence to policy while meeting performance KPIs. The ideal candidate has an active credential (CPA/EA/Attorney), at least two years of federal/state return experience, a PTIN, and the ability to work