Remote Tax Expert — CPA/EA/Attorney

Intuit, Inc.; Erie (Erie County); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits package

Job summary

Intuit, Inc. is seeking a tax professional to help customers complete their federal and state returns using TurboTax. You will guide customers through tax concepts, provide expert advice, and ensure accurate return preparation.

Role emphasizes strong communication, service quality, and adherence to compliance. Remote-friendly, with required training and ongoing professional development. Must reside in the United States.

Qualifications

• Active unrestricted credential: CPA, EA or practicing attorney with tax prep experience.
• 2+ years preparing federal/state 1040 returns for many clients per season.
• Willing to obtain state licenses and maintain PTIN.
• Willing to work at least 20 hours per week and have wired internet.
• Strong communication and customer service skills for video interactions.

Responsibilities

• Assist TurboTax customers via video communications with tax advice and prep.
• Provide full-service tax return preparation and signature where needed.
• Answer product and software inquiries and perform tax calculations.
• Document customer interactions and adhere to policies and KPIs.
• Participate in training, testing, and continuous professional development.

Skills

Tax preparation

Customer service

Video/phone interactions

English/Spanish (bonus)

Strong communication

Analytical thinking

Education

CPA/EA/Practicing Attorney credential

Active PTIN

State licenses & permits

Tools

Commercial tax software

Job description

Intuit, Inc. is seeking a tax professional to help customers complete their federal and state returns using TurboTax. You will guide customers through tax concepts, provide expert advice, and ensure accurate return preparation.

Role emphasizes strong communication, service quality, and adherence to compliance. Remote-friendly, with required training and ongoing professional development. Must reside in the United States.