Remote Tax Expert — CPA/EA/Attorney for TurboTax

Intuit, Inc.; Scranton (Lackawanna County); Remote; USD 52,000 - 76,000; Full time

Benefits offered by this job

Bonus potential

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to help TurboTax customers complete their returns. This remote, customer-facing role requires an active credential (CPA/EA/practicing attorney) and strong communication skills.

You will guide customers through tax concepts, use government sources, and document interactions to ensure accurate, compliant returns. Training and KPI-driven performance are core, with opportunities for bonuses and benefits.

Qualifications

• Active unrestricted credential (EA, CPA, or Practicing Attorney) with strong tax preparation knowledge.
• 2+ years of recent federal and state individual 1040 prep experience for 30+ clients per season using tax software.
• Must hold or be able to obtain related state licenses/certificates/permits/bonds.
• Must hold an active PTIN and be willing to work a minimum of 20 hours per week.

Responsibilities

• This is a virtual, customer-facing role using our video software to interact with customers.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Explain tax concepts in plain language and document customer interactions.
• Apply company policies and procedures to resolve tax preparation inquiries.
• Meet KPIs and participate in pilots, projects, and trainings as required.

Skills

EA credential

CPA

Practicing Attorney

Job description

Intuit, Inc. is seeking a highly motivated tax professional to help TurboTax customers complete their returns. This remote, customer-facing role requires an active credential (CPA/EA/practicing attorney) and strong communication skills.

You will guide customers through tax concepts, use government sources, and document interactions to ensure accurate, compliant returns. Training and KPI-driven performance are core, with opportunities for bonuses and benefits.