Remote Tax Expert — CPA/EA/Attorney

Intuit, Inc.; Arlington (VA); Remote; USD 37,000 - 48,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to help TurboTax customers complete their returns with expert guidance. The role emphasizes accurate tax preparation, clear explanations of terms, and friendly, confident customer service through video interactions.

You will leverage government resources, perform full-service return preparation, and stay aligned with company KPI metrics. A credential such as CPA/EA/Attorney is required, with eligibility to obtain state licenses as

Qualifications

• Active unrestricted credential (CPA/EA/Practicing Attorney) with strong tax preparation experience.
• 2+ years of recent federal and state individual 1040 tax returns experience for 30+ clients per season.
• Willing to obtain required state licenses/certificates.
• PTIN active and up to date.

Responsibilities

• Interact with customers via video-based communications software.
• Provide tax advice and full service return preparation and signing.
• Explain tax terms and calculations to customers in plain language.
• Troubleshoot using government sites and professional resources to deliver accurate answers.
• Document customer interactions and maintain accurate records.
• Meet KPIs and contribute to Big Bet goals.
• Participate in training and development as required by the business.

Skills

Tax preparation

Customer service

Communication

Video calls

Bilingual English/Spanish

Education

Active unrestricted credential (CPA/EA/Practicing Attorney)

Job description

Intuit, Inc. is seeking a highly motivated tax professional to help TurboTax customers complete their returns with expert guidance. The role emphasizes accurate tax preparation, clear explanations of terms, and friendly, confident customer service through video interactions.

You will leverage government resources, perform full-service return preparation, and stay aligned with company KPI metrics. A credential such as CPA/EA/Attorney is required, with eligibility to obtain state licenses as