Remote Tax Consultant (CPA/EA) - TurboTax Expert

Intuit, Inc.; Des Moines (IA); Remote; USD 33,000 - 51,000; Part time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits package

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to help customers complete their federal and state returns using TurboTax products.

This remote, video-driven role focuses on delivering expert guidance, accurate tax preparation, and clear explanations of complex tax terms to drive customer trust and satisfaction. You will use TurboTax and company resources to respond with accurate tax advice, perform full-service return preparation, and assist customers with product inquiries.

Qualifications

• Active unrestricted credential: CPA/EA/Practicing Attorney with tax preparation experience.
• 2+ years of federal and state 1040 prep for at least 30 clients per season using commercial software.
• Must possess or be able to obtain related state licenses/certificates Permits or bonds; PTIN.
• Willing to work minimum 20 hours per week.
• Proficient with technology and computer operations.
• Able to work in a fast-paced environment.

Responsibilities

• Provide tax advice and full-service return preparation and signature.
• Address product/software inquiries and perform tax calculations.
• Document customer interactions and troubleshoot using defined policies.
• Interact with customers via video and audio tools; maintain professionalism.
• Meet KPI metrics and participate in pilots, projects, and trainings.

Skills

Customer service

Verbal communication

Written communication

Critical thinking

Problem solving

Video/audio interactions

Attention to detail

Multitasking

Adaptability

Education

CPA/EA/Practicing Attorney credential

Tools

TurboTax software

Smartlook video software

Job description

Intuit, Inc. is seeking a highly motivated tax professional to help customers complete their federal and state returns using TurboTax products.

This remote, video-driven role focuses on delivering expert guidance, accurate tax preparation, and clear explanations of complex tax terms to drive customer trust and satisfaction. You will use TurboTax and company resources to respond with accurate tax advice, perform full-service return preparation, and assist customers with product inquiries.