Remote Tax Consultant (CPA/EA) for TurboTax

Intuit, Inc.; Macon (GA); Remote; USD 33.000 - 44.000; Vollzeit

Benefits dieser Stelle

Cash bonus

Equity rewards

Benefits

Zusammenfassung

Intuit, Inc. seeks a virtual tax expert to guide customers through their TurboTax returns with professional tax knowledge and excellent communication. You will deliver full service preparation, explanations of tax terms, and responsive product support via video interactions.

Responsibilities include using trusted resources, documenting interactions, and contributing to KPI goals while completing required training and compliance steps.

Qualifikationen

• Must possess active unrestricted credential: CPA/EA/Practicing Attorney with tax prep experience.
• 2+ years of recent federal/state individual 1040 prep experience for many clients.
• PTIN and state licenses (or ability to obtain).
• Willing to work a minimum of 20 hours per week; strong tax knowledge.
• Excellent communication, problem solving, and customer service skills.

Aufgaben

• Provide tax guidance and full service return preparation via video interactions.
• Explain tax terms and calculations in everyday language to customers.
• Assist TurboTax users with product inquiries and tax questions.
• Document interactions and meet KPI metrics.

Kenntnisse

Active credential

Tax prep experience

PTIN required

Bilingual EN/ES (a plus)

Customer service

Tools

Tax software

Jobbeschreibung

Intuit, Inc. seeks a virtual tax expert to guide customers through their TurboTax returns with professional tax knowledge and excellent communication. You will deliver full service preparation, explanations of tax terms, and responsive product support via video interactions.

Responsibilities include using trusted resources, documenting interactions, and contributing to KPI goals while completing required training and compliance steps.