Remote Tax Consultant — CPA/EA Expert

Intuit, Inc.; Maumelle (AR); Remote; USD 34.000 - 51.000; Vollzeit

Zusammenfassung

Intuit, Inc. is seeking a highly motivated professional with an active unrestricted credential (CPA/EA/Practicing Attorney) to assist customers in completing their taxes using TurboTax products.

This remote role emphasizes tax guidance, full service return preparation, and clear explanations of tax terms to empower customers. You will engage via video and audio tools, resolve inquiries using government sources, and meet KPI metrics while delivering exceptional service.

Qualifikationen

• Active unrestricted credential (CPA/EA/Practicing Attorney) required.
• 2+ years of federal/state individual 1040 preparation experience.
• Willing to obtain related state licenses/certificates/bonds.
• Willing to work minimum 20 hours per week.

Aufgaben

• Assist TurboTax customers with tax returns, including full service preparation and signature.
• Provide tax advice and answer product/software questions.
• Document customer interactions and resolve inquiries using defined procedures.

Kenntnisse

Tax expertise

Customer service

Video support

Bilingual (EN/ES)

Verbal communication

Written communication

Critical thinking

Problem solving

Ausbildung

CPA/EA/Practicing Attorney credential

Tools

TurboTax

Commercial tax software

Jobbeschreibung

Intuit, Inc. is seeking a highly motivated professional with an active unrestricted credential (CPA/EA/Practicing Attorney) to assist customers in completing their taxes using TurboTax products.

This remote role emphasizes tax guidance, full service return preparation, and clear explanations of tax terms to empower customers. You will engage via video and audio tools, resolve inquiries using government sources, and meet KPI metrics while delivering exceptional service.