Remote Tax Associate - Expert Returns & Support

Intuit, Inc.; Salt Lake City (UT); Remote; USD 30,000 - 39,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. seeks a remote Tax Support specialist to guide customers through their tax returns using TurboTax. You will provide expert tax guidance, perform or assist with full-service returns, and explain tax laws in clear, everyday language via video interactions.

Qualified candidates have 2+ years of experience, hold or can obtain a PTIN, and are comfortable working at least 20 hours weekly. Strong communication and problem-solving skills are essential.

Qualifications

• 2+ years of federal and state individual 1040 returns for 30+ clients per season.
• Active PTIN or ability to obtain one.
• Knowledge of Circular 230.
• Must reside in the United States.
• Willing to work a minimum of 20 hours per week.

Responsibilities

• Provide tax advice and full-service return preparation and signature.
• Assist customers via video and audio tools with tax questions and software queries.
• Document interactions and maintain customer records in the system.
• Meet KPIs and participate in training and pilot projects as needed.

Skills

Tax knowledge

Customer communication

Problem solving

Bilingual EN/ES

Education

PTIN holder or able to obtain

Tools

TurboTax software

Video chat tools

Job description

Intuit, Inc. seeks a remote Tax Support specialist to guide customers through their tax returns using TurboTax. You will provide expert tax guidance, perform or assist with full-service returns, and explain tax laws in clear, everyday language via video interactions.

Qualified candidates have 2+ years of experience, hold or can obtain a PTIN, and are comfortable working at least 20 hours weekly. Strong communication and problem-solving skills are essential.