Remote Tax Associate — Client-Facing Tax Expert

Intuit, Inc.; Kissimmee (FL); Remote; USD 28,000 - 39,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a virtual Tax Professional to assist customers with federal and state tax returns using TurboTax products. You will deliver expert tax guidance, perform full-service return preparation, and help customers understand tax concepts through video interactions.

Focus is on high-quality customer experience, adherence to procedures, and continuous training. Must be able to work 20+ hours weekly, with a base pay range provided across multiple U.S.

Qualifications

• 2+ years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients per season using commercial tax preparation software.

Responsibilities

• This is a virtual, customer-facing role using video communications software to interact with customers.
• Provide tax advice, full service return preparation and signatures, product/software inquiries, and tax calculations.
• Document customer interactions and work toward meeting KPI metrics and Big Bet Goals.

Skills

Tax preparation

Customer service

Communication skills

Job description

Intuit, Inc. is seeking a virtual Tax Professional to assist customers with federal and state tax returns using TurboTax products. You will deliver expert tax guidance, perform full-service return preparation, and help customers understand tax concepts through video interactions.

Focus is on high-quality customer experience, adherence to procedures, and continuous training. Must be able to work 20+ hours weekly, with a base pay range provided across multiple U.S.