Remote Tax Associate: Expert Tax Prep & Support

Intuit, Inc.; Tucson (AZ); Remote; USD 31,000 - 39,000; Part time

Job summary

Intuit, Inc. is seeking a motivated tax professional to assist customers in completing their federal and state tax returns using TurboTax products.

The role emphasizes clear explanations of tax terms, expert guidance, and delivering a high-quality customer experience remotely. You will interact with customers via video, provide tax advice, perform full service return preparation, and handle inquiries about software and taxes.

Qualifications

• 2+ years of federal and state individual 1040 tax return prep for at least 30 clients per season.
• Active PTIN and ability to obtain state licenses/certificates.
• Willing to work a minimum of 20 hours per week; bilingual English/Spanish a plus.
• Must reside in the United States.

Responsibilities

• This is a virtual, customer-facing role; you will use video communications software to interact with customers.
• Provide tax advice and full service return preparation and signature for TurboTax customers.
• Answer product/software inquiries and perform tax calculations.
• Document customer interactions and work toward KPI metrics and program goals.

Skills

Customer service

Communication skills

Problem solving

Research skills

Job description

Intuit, Inc. is seeking a motivated tax professional to assist customers in completing their federal and state tax returns using TurboTax products.

The role emphasizes clear explanations of tax terms, expert guidance, and delivering a high-quality customer experience remotely. You will interact with customers via video, provide tax advice, perform full service return preparation, and handle inquiries about software and taxes.