Remote Tax Advisor - Virtual Returns & Customer Support

Intuit, Inc.; Buffalo (NY); Remote; USD 30,000 - 39,000; Part time

Job summary

Intuit, Inc. is hiring a remote Tax Preparer with TurboTax experience to guide customers through federal and state returns. You will provide expert tax advice, perform full service returns, and explain tax terms in plain language while maintaining high service standards.

This role emphasizes empathy, clear communication, and adherence to policies in a fast-paced virtual environment. Requirements include 2+ years of return prep, PTIN, ability to work 20+ hours weekly, and residency in the United

Qualifications

• 2+ years of federal/state 1040 tax returns for 30+ clients per season.
• Active PTIN required.
• State licenses/certificates/permits eligibility.
• Must reside in the United States.
• Willing to work at least 20 hours per week.
• Proficient with computers and software.
• Knowledge of Circular 230.
• Bilingual English/Spanish a plus.

Responsibilities

• Interact with customers virtually using our video tools.
• Provide tax advice and full-service return preparation.
• Explain tax terms clearly and document interactions.
• Resolve inquiries using official sources and policies.
• Meet KPIs and participate in training.

Skills

Tax preparation

Communication

Customer service

Video/remote interaction

Technology proficiency

Bilingual (English/Spanish)

Tools

Commercial tax software

Job description

Intuit, Inc. is hiring a remote Tax Preparer with TurboTax experience to guide customers through federal and state returns. You will provide expert tax advice, perform full service returns, and explain tax terms in plain language while maintaining high service standards.

This role emphasizes empathy, clear communication, and adherence to policies in a fast-paced virtual environment. Requirements include 2+ years of return prep, PTIN, ability to work 20+ hours weekly, and residency in the United