Remote Tax Advisor & Returns Specialist

Intuit, Inc.; Huntsville (AL); Remote; USD 26,000 - 39,000; Part time

Job summary

Intuit, Inc. is seeking tax professionals for a virtual, customer-facing role to assist TurboTax customers with federal and state tax returns, including advice, full-service preparation, and explanations of tax terms.

The position emphasizes strong communication, empathy, and adherence to policy while delivering high-quality customer interactions. The role requires 2+ years of tax return experience, PTIN, and ability to work at least 20 hours weekly.

Qualifications

• 2+ years of recent experience preparing federal and state individual 1040 returns for at least 30 clients per season using commercial software.
• Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.
• Must possess an active Preparer Tax Identification Number (PTIN).
• Working knowledge of Circular 230.
• Willing to work a minimum of 20 hours per week.
• Proficient with technology and computer operations.
• Strong customer service skills with video/audio tools.
• Excellent verbal and written communication skills.
• Strong problem solving, research, and analytical skills.
• Able to work in a fast-paced environment with minimal supervision.

Responsibilities

• This is a virtual, customer-facing role; use our video communications software to interact with customers.
• Assist TurboTax customers with tax return preparation and related inquiries.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Explain tax terms and calculations in everyday language.
• Document customer interactions and adhere to policies; meet KPI metrics.

Skills

Tax prep

Customer service

Video tools

PTIN holder

Spanish bilingual

Job description

Intuit, Inc. is seeking tax professionals for a virtual, customer-facing role to assist TurboTax customers with federal and state tax returns, including advice, full-service preparation, and explanations of tax terms.

The position emphasizes strong communication, empathy, and adherence to policy while delivering high-quality customer interactions. The role requires 2+ years of tax return experience, PTIN, and ability to work at least 20 hours weekly.