Remote Tax Advisor & Return Prep Specialist

Jobtome; Las Vegas (NV); Remote; USD 30,000 - 39,000; Full time

Job summary

Intuit is seeking an experienced tax professional for a virtual, customer-facing role. You will guide TurboTax customers through federal and state 1040 returns, provide tax advice, and help with software inquiries using video tools.

Strong communication, problem-solving, and adherence to compliance are essential. The position requires at least 2 years of recent tax prep experience, PTIN, and a willingness to work 20+ hours weekly from the United States.

Qualifications

• 2+ years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients per season.
• Must possess or obtain any related State licenses/permits/bonds.
• Active PTIN required.
• Familiar with Circular 230 and tax compliance.
• Willing to work a minimum of 20 hours per week.

Responsibilities

• Assist TurboTax customers via video to prepare or review tax returns.
• Provide tax advice and explain tax terms in plain language.
• Handle product and software inquiries and tax calculations.
• Document customer interactions and meet KPIs and program goals.
• Complete required training and maintain compliance standards.

Skills

Tax preparation

PTIN

Circular 230

Customer service

Bilingual English/Spanish

Video/ audio communication

Problem solving

Communication skills

Tech proficient

US residency

Tools

Smartlook

TurboTax

Job description

Intuit is seeking an experienced tax professional for a virtual, customer-facing role. You will guide TurboTax customers through federal and state 1040 returns, provide tax advice, and help with software inquiries using video tools.

Strong communication, problem-solving, and adherence to compliance are essential. The position requires at least 2 years of recent tax prep experience, PTIN, and a willingness to work 20+ hours weekly from the United States.