Remote Tax Advisor & Virtual Returns Specialist

Intuit, Inc.

Kennesaw (GA)

Remote

USD 25,000 - 39,000

Part time

7 hours ago

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Job summary

Intuit, Inc. is seeking a virtual tax professional to assist TurboTax customers with tax preparation, advice, and explanations using advanced video tools. You will guide clients through federal and state returns, ensuring accuracy and clear communication.

The role emphasizes empathy, problem solving, and tax knowledge, with training provided and a flexible weekly schedule. Candidates must reside in the United States, have 2+ years of preparer experience, active PTIN, and the ability to work at

Qualifications

2+ years of federal/state tax return prep experience.
Active PTIN and ability to obtain state licenses.
Willing to work a minimum of 20 hours per week.
Strong communication and customer service skills.

Responsibilities

Virtual, customer-facing role using Smartlook to interact with customers.
Provide tax advice, full service return prep and signature, product inquiries, and tax calculations.
Create high quality customer interactions with empathy and tax expertise.
Use government sites, professional resources, and team to find right answers in plain language.
Apply procedures and policies to troubleshoot inquiries.
Document customer interactions.
Meet KPIs and Big Bet Goals.
Participate in pilot tests and training as needed.
Complete required training and development per business needs.