Remote Tax Advisor for Expert Returns

Intuit, Inc.; Tucson (AZ); Remote; USD 30,000 - 39,000; Full time

Job summary

Intuit, Inc. is seeking a tax preparation professional for a virtual, customer-facing role. You will guide customers through federal and state returns, offer tax explanations, and perform full service tax preparation with signature.

The position emphasizes strong communication, empathy, and the ability to resolve inquiries using government and professional resources. The role requires at least 2 years of recent tax return experience, active PTIN, and availability to work at least 20 hours per

Qualifications

• 2+ years of recent experience preparing federal and state 1040 tax returns for at least 30 clients per season.
• Must possess or obtain any related State licenses, certificates, permits, or bonds.
• Active PTIN required.
• Willing and able to work minimum 20 hours per week.
• Proficient with technology; solid knowledge of computer operations and software.
• Strong customer service skills via video and audio tools.
• Excellent verbal and written communication skills.

Responsibilities

• Interact with customers virtually using video communications software.
• Provide tax advice and full service return preparation and signature.
• Answer product and software inquiries and perform tax calculations.
• Document customer interactions and meet KPI metrics.
• Participate in training and development as required.

Skills

Tax preparation

Customer service

Video/phone communication

Bilingual (English/Spanish)

Critical thinking

Problem solving

Strong written/verbal communication

Fast-paced adaptability

Education

PTIN (active)

State licenses/permits

Job description

Intuit, Inc. is seeking a tax preparation professional for a virtual, customer-facing role. You will guide customers through federal and state returns, offer tax explanations, and perform full service tax preparation with signature.

The position emphasizes strong communication, empathy, and the ability to resolve inquiries using government and professional resources. The role requires at least 2 years of recent tax return experience, active PTIN, and availability to work at least 20 hours per