Remote Tax Advisor — Full‑Service Tax Prep Expert

Intuit, Inc.; Mansfield (OH); Remote; USD 26,000 - 33,000; Full time

Job summary

Intuit, Inc. seeks a tax professional for a virtual, customer-facing role to assist customers with tax preparation using TurboTax products. You will deliver expert guidance, explain tax terms, and ensure a confident, high-quality service experience.

The position requires 2+ years of state and federal tax return experience, active PTIN, and ability to work at least 20 hours per week. Remote work from the United States is supported.

Qualifications

• 2+ years of recent experience preparing federal and state 1040 tax returns for at least 30 clients per season.
• Active PTIN and state licenses/certificates may be required.
• Working knowledge of Circular 230.

Responsibilities

• Virtual, customer-facing role using video communications to interact with customers.
• Provide tax advice and full service return preparation and signature.
• Address product/software inquiries and tax calculations.
• Document customer interactions and meet KPI metrics.

Skills

Tax preparation

Customer service

Video support

Bilingual English/Spanish

Tools

Tax software

Job description

Intuit, Inc. seeks a tax professional for a virtual, customer-facing role to assist customers with tax preparation using TurboTax products. You will deliver expert guidance, explain tax terms, and ensure a confident, high-quality service experience.

The position requires 2+ years of state and federal tax return experience, active PTIN, and ability to work at least 20 hours per week. Remote work from the United States is supported.