Remote Tax Advisor — Expert Returns & Guidance

Intuit, Inc.; Beachwood (OH); Remote; USD 26,000 - 33,000; Part time

Benefits offered by this job

Bonus eligible

Equity rewards

Benefits

Job summary

Intuit, Inc. in the United States is seeking a tax-preparation professional for a virtual, customer-facing role supporting TurboTax customers.

You will provide expert guidance, tax preparation, and explanations of tax terms, helping customers complete returns and understand their options. The role emphasizes clear communication, empathy, and ability to use government and professional resources to deliver accurate answers.

Qualifications

• Two or more years of federal/state tax return preparation experience.
• Ability to explain tax concepts in plain language.
• Comfort with using video-based customer interactions.

Responsibilities

• Interact with customers via video using Smartlook.
• Provide tax advice, full service return preparation and signatures.
• Answer product questions and assist with tax calculations.
• Document customer interactions and maintain high service quality.
• Meet KPIs and participate in training and pilots.

Skills

Tax knowledge

Customer service

Communication skills

Bilingual English/Spanish

Tools

TurboTax

Smartlook

Job description

Intuit, Inc. in the United States is seeking a tax-preparation professional for a virtual, customer-facing role supporting TurboTax customers.

You will provide expert guidance, tax preparation, and explanations of tax terms, helping customers complete returns and understand their options. The role emphasizes clear communication, empathy, and ability to use government and professional resources to deliver accurate answers.