Remote Tax Advisor — Expert Returns & Client Confidence

Intuit, Inc.; Huntsville (AL); Remote; USD 26,000 - 39,000; Full time

Job summary

Intuit, Inc. in the United States seeks a tax preparation professional for a virtual, customer‑facing role using TurboTax. You will guide customers through federal and state returns, explain tax terms, and provide accurate tax advice with empathy.

Responsibilities include using video software to assist customers, documenting interactions, meeting KPIs, and completing required training. A PTIN and state licenses are required or obtainable.

Qualifications

• 2+ years of federal and state individual 1040 tax returns experience.
• Active PTIN or ability to obtain one.
• State licenses/certificates per jurisdiction or ability to obtain.
• Working knowledge of Circular 230.
• Willing to work at least 20 hours per week.
• Proficient with technology and video/audio tools.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment with minimal supervision.
• Must reside in the United States and have a dedicated internet connection.
• Bilingual English/Spanish is a plus.

Responsibilities

• Virtual, customer-facing role using video software to interact with customers.
• Assist TurboTax customers with tax returns, advice, and software inquiries.
• Document customer interactions and work toward KPI goals.
• Participate in training, cross-training, and project validation as needed.

Skills

Tax preparation

Customer service

PTIN

Bilingual English/Spanish

Ability to work 20+ hrs/week

Strong communication

Tools

Video conferencing software

Job description

Intuit, Inc. in the United States seeks a tax preparation professional for a virtual, customer‑facing role using TurboTax. You will guide customers through federal and state returns, explain tax terms, and provide accurate tax advice with empathy.

Responsibilities include using video software to assist customers, documenting interactions, meeting KPIs, and completing required training. A PTIN and state licenses are required or obtainable.