Remote Tax Advisor & Prep Specialist

Intuit, Inc.; Aurora (CO); Remote; USD 29,000 - 37,000; Part time

Job summary

Intuit, Inc. is seeking a tax professional to help TurboTax customers complete their returns virtually. You will provide expert guidance, perform full‑service preparation, and explain tax concepts in plain language to empower customers.

The role emphasizes exceptional customer service, confident video interactions, and strict adherence to compliance standards. A PTIN and active state licenses are required, with a minimum of 20 hours per week and reliable internet.

Qualifications

• Two+ years of federal and state 1040 tax return prep experience for at least 30 clients per season.
• Active PTIN and ability to obtain required state licenses.
• Willing to work a minimum of 20 hours per week.
• Strong customer service and communication skills.

Responsibilities

• Interact with customers via video using Smartlook.
• Provide tax advice and full service return preparation.
• Explain tax terms and guide customers to accurate filings.
• Document customer interactions and meet KPI metrics.
• Complete training and compliance requirements.

Skills

Customer service

Communication skills

Technical proficiency

Problem solving

Bilingual (English/Spanish)

Tools

Smartlook

TurboTax software

Job description

Intuit, Inc. is seeking a tax professional to help TurboTax customers complete their returns virtually. You will provide expert guidance, perform full‑service preparation, and explain tax concepts in plain language to empower customers.

The role emphasizes exceptional customer service, confident video interactions, and strict adherence to compliance standards. A PTIN and active state licenses are required, with a minimum of 20 hours per week and reliable internet.