Remote Tax Advisor (EA/CPA) — Expert Tax Guidance

Intuit, Inc.

Springfield (MO)

Remote

USD 34,000 - 51,000

Part time

13 hours ago
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Benefits offered by this job

Cash bonus
Equity rewards
Benefits

Job summary

Intuit, Inc. is seeking a qualified tax professional to guide customers through their TurboTax returns in a virtual setting.

You will provide expert tax advice, perform full service return preparation, and answer product questions while delivering clear explanations in everyday language. The role requires an active unrestricted credential (CPA/EA/Attorney), strong communication skills, and the ability to work remotely for at least 20 hours per week.

Qualifications

  • Must possess active unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience.
  • 2+ years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients per season.
  • Must possess or be able to obtain related state licenses, certificates, permits, or bonds.
  • Must possess an active PTIN.

Responsibilities

  • This is a virtual, customer-facing role using video communications to interact with customers.
  • Assist TurboTax customers with tax returns, including tax advice, full service return preparation and signature, product inquiries, and tax calculations.
  • Create high quality customer interactions using deep customer empathy and tax knowledge.
  • Leverage government resources and team expertise to provide accurate answers in everyday language.
  • Follow defined procedures to resolve customer tax questions and preparation inquiries.
  • Document customer interactions and work toward KPIs and Big Bet Goals.
  • Participate in pilot tests and training as required.

Skills

Unrestricted credential (CPA/EA/Attny)
Tax preparation expertise
Strong communication
Video customer support
Bilingual English/Spanish

Tools

TurboTax software

Job description

Intuit, Inc. is seeking a qualified tax professional to guide customers through their TurboTax returns in a virtual setting.

You will provide expert tax advice, perform full service return preparation, and answer product questions while delivering clear explanations in everyday language. The role requires an active unrestricted credential (CPA/EA/Attorney), strong communication skills, and the ability to work remotely for at least 20 hours per week.

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